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The awards are recognised for acknowledging
and rewarding quality service based on research conducted
among homeowners throughout the UK. Winning one of these prestigious
awards demonstrates the
commitment to the highest standards of customer service as
the awards are voted for by customers.
They offer clients the chance to say exactly what they think
about the service provided, give the opportunity
to assess how successfully the clients needs are meet, and
how you fare against other estate agents in your area, and
nationally.
"Being nominated or actually winning
one of these prestigious awards, which are widely recognised
throughout the industry demonstrates publicly an agent’s commitment
to delivering the highest standards
of service. This accolade is especially coveted as it is the
agents customers who have judged the service
to be of an excellent standard, a considerable achievement
when the reputation of estate agents generally is not always so highly regarded.”
Jeremy Leaf, Chairman of R.I.C.S. Residential Faculty
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“
..the Estate Agent and Letting Agent Awards and I’ve increasingly
enjoyed being part of the celebrations
on each occasion. It’s fantastic to see Agents getting the credit
they deserve after all the negative press they
receive. Throughout the property industry there is a constant
need to improve customer service and these
awards go a long way to help agents focus on keeping clients happy.
After all the most powerful marketing
tool for Agents is word of mouth so customer satisfaction is
key ”
Phil Spencer, TV Property Expert |
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